Lacquer warranty

The warranty has to meet certain conditions:

• Once delivered to the client, the prelacquered band must be stored in a covered place.

• The product handling must be the usual according to each case.
• Once installed, pre-coated products should be maintained and cleaned periodically to prevent dirtiness and degradation of appearance and color.
• Keep in mind that in the different applications of pre-painted materials, it is necessary to avoid joints with other materials that are not compatible with aluminum (as is the case of iron), since this would produce an electrical torque and alterations, facilitating corrosion (“no guarantee”).

Excluded from warranty:

• Any improper manipulation of the product, in which parts are subjected to lifting of the coated surface (cuts, drilling, and folds or bends, with a radius smaller than the thickness of the substrate before coating).
• Storage, handling, and processing in all manufacturing, cleaning, and construction processes done incorrectly.
• Products located within a 3 km radius of tidal zones or other saltwater areas. It is highly recommended to consider the facilities located along the coastline within distances less than 3 km, due to the impact of wind, along with sand and saltwater spray. With the action of the winds, an impact is produced on the pre-coated surfaces and, consequently, continuous abrasion occurs. After a short period of time, there is a loss of the paint layer thickness and then oxidation (no warranty).
• Products located within a 3 km radius of chemical or similar industries that emit hazardous substances and are corrosive.

It’s important to keep in mind that for pre-coated products, the installation location is essential, as in chemically aggressive or corrosive areas, pre-coated products are susceptible to attack by condensation or dripping (“no warranty”).

As an extension to what was previously mentioned, aggressive cleaning liquids, adhesive products, and/or sealers should NOT be USED on the surface of pre-lacquered products, neither during assembly or installation, nor for cleaning or maintenance purposes. These products can damage the pre-lacquered product (no warranty).

The guarantee in the event of a claim is not extendable under any circumstances. It is excluded from the guarantee to cover technical downtime, loss of business, deprivation of use, and loss of reputation.